آخر مراجعة إيجابية
I was someone who wanted the most affordable option, and with Bluehost I found a solution. I have used Bluehost for years, and one thing that was always of quality was their support.
Their system was not the most user friend...
ly at the beginning, but it has since made huge strides.
Reviewing my server, installing WordPress, accessing my backups; are all easy to do now with little to no struggle.
I'm so impressed with their commitments to improving their services and products that I'm here writing this review.
I don't know where to start and where to end, it's sad a good provider like this one gets buried down the hole by stupid people complaining about the verification issue, I mean, NONE of them actually have the real experience ...
of the service and just complain about the same thing.
Granted yes, there are issues with it. A lot of people are struggling to get past through it but their explanation as to WHY they do it is super logical and isn't a stupid reason just to annoy customers.
I mean. I am a person who WENT THROUGH the verification and actually used the service.
I honestly don't know where to start or where to end. To make it clear, much of the people in the VPS/Dedi industry DO NOT know that, WHEN you buy a unmanaged server YOU ARE RESPONSIBLE FOR ALL THE "SOFTWARE" AND CONFIGURATION PART OF IT. TOTALLY.
THE SUPPORT will not help you if you get locked out of your root account. IT IS NOT their issue, AND IT WILL NEVER EVER, EVER be their issue.
THIS applies to all companies who sell unmanaged VPS's and Dedi's, so sad seeing idiots who do not know how to use a Linux server and yet buy it and then complain.
With that cleared, I had nothing but just amazing experience. The Server I picked up from auction was a decent one, it's a Xeon E3-1245V5, had 64GB of RAM and two NVME SSD's. The SSD's were not super used either, they had decent life remaining.
It just worked... good. I had no issues.
So the time we only had to contact support was when we needed a 6TB drive. We asked support for upgrade options, and they replied, you could do 2x 2.5"/3.5" drives and a additional M.2 NVM can also be added.
We told them we just wanted a 6TB drive, and they kindly said to power off our server, and then reply to them when it's possible. We did so and they added the drive, in less than 20 ish miniutes and got it back up. It was a fresh drive, 70 hours or so only on it. So I was happy.
The drive used in question was a very reliable one too! It was quite a "old" model though, but it doesn't REALLY matter, the HGST 7K400's are amazing and very reliable.
The next time we had to contact them was when I softbricked the server. Because I was changing OS's as "CentOS Died", I actually moved all data to a storagebox I temporarily bought at Hetzner itself too, and then moved the files there, and then proceeded to install ubuntu. for some reason, the Debian rescue environment had issues and... soft bricked.
So their panel which they give to manage the admin features, only has these 3 options, simplified, they are just "pulse" of signal to the Power, and reset button.
The only thing I WISH they added was, "Hold the button for 5+ seconds", as you know, this will FORCE kill the server, and then you can start it back up. For some reason they just don't have it! I really wish they had it, in my case the server just softbricked, so giving it a ACPI signal to POWER OFF ain't gonna do anything is it? So the 3rd option had to be used that called a technician who'd check what went wrong with basic help, and then would force kill the server if needed.
It took quite a while, but we waited. After all a real guy needs to walk to our server and do his stuff so yeah, patience. We got a email saying that they have booted the system to rescue, and also noticed that the CPU Fan was bad too, so took some time to replaced it
Just, WOW. Just AMAZING. I really don't have much words, I did not even KNOW it was broken, I after then saw REALLY less ambient temps, which was so amazing. Never even knew.
Other than that, I guess the other things you can add is their Cloud server being so cheap is a hourly pay service. Which is actually "cloud" and not "VPS", you have a lot of features like private networking, and additional IP's, storage, and so much more, load balancers too. Their cloud panel is amazing.
I just have no more words. The pricing IS THE BEST in the industry, this is something I am not even going to talk about because you should see it with your own eyes.
Overall, this provider is just nothing short of amazing, only wish is if they did MORE locations, then wow. Who told Cheap doesn't mean Quality? Heh.
آخر مراجعة سلبية
I cancelled my Bluehost account in 2018, as the platform is unstable and glitchy. But alas, I was charged for the account in 2019... and 2020... and 2021. Each year I have contacted Bluehost to make sure my account is cancell...
ed, and ask for a refund of the unauthorised charges. Each year they have refused to refund.
Finally today I managed to get Bluehost to refund the 2021 charge - after 3 hours talking with their staff. They refused to refund the 2019 and 2020 charges, even though I gave them the reference number showing I cancelled in 2018.
So they still owe me approx. AU$450!
To process the 2021 refund the staff member said she needed the last four characters of my password, sent to her via chat. That is an absolute 'no-no' in IT! How dodgy is this company? Even dodgier than it appears on the surface I suspect.
After creating my account and upon ID verification, my account got suddenly terminated.
After appealing, the only reason given to me was "suspicious information". I figured by then that It had to do with my country of origin...
because the information I provided is 100% real and honest.
I have used over a hundred services online in the last decade but it's the first time ever I get discriminated against in a very disgusting way.