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Do not purchase their pricing table if you do not want to be their guinea pig for loads of plugin errors
I've purchased their pricing table plugin since January, since then I've encountered endless issues that I was so stressful and couldn't have peace of mind for months due to their flawed plugin, the developer Alam always put the blame back at me before reading thru my message describing the problem and that I had followed his instruction asking me to hard clear cache to see changes. I mean, the main user who need to see my pricing table is not myself, is my visitors, my prospects & clients, his advice is useless because he's expecting my visitors will hard clear cache voluntarily when they're visiting my website.
I've given him all the chances that he need to solve his troublesome plugin. Looking back at the chat history with him, every month since January till May, I had to deal with these stressful issues that is out of my control every single month (except in April, I finally have a peaceful month in April), the issue came back again in May. Every time when this plugin is acting up again, I have to risk my reputation because my visitors will be seeing this ugly and distorted pricing table due to this flawed plugin.
I had followed all the workaround that he instructed me to do, and he claimed that is my problem, I had followed everything but it did not help:
1. He asked me to uninstall Cloudflare cache plugin, which I did, but it did not help to solve this pricing table plugin issue. 2. He asked me to clear cache from WP admin whenever his pricing table is going thru new releases, I did too but it did not solve the issue. 3. He kept asking me to hard clear cache from my computer to see the pricing table go back to normal, I did, but this doesn't solve the root cause because I cannot expect my website visitors to voluntarily hard clear cache to see a normal pricing table.
This is my honest reviews after 4 months++ being a guinea pig for Realwebcare on their pricing table plugin, because most of the time the developer did not know what is the root cause that's why this issue has been going circle for months.
You have given negative reviews about my company in many places, but it's not such a big issue. It is natural that something will be liked by someone and not by others. The main priority here is how correct our work is in the eyes of Allah. Along with dealing with the complexities of cancer and other difficulties, I am fighting alongside my family. It doesn't even generate significant income for me to support my family.
These are not the real issues too. Everyone faces some problems, big or small, at some point. We are human beings, and we cannot function without relying on each other's help. On the path of life, we need to be interdependent. Just as many people depend on me, there are also many who rely on you. The effectiveness of the service we provide to others is indeed the main focus.
I released this plugin in 2015, and Alhamdulillah (Praise be to Allah), it has been selling well until now. Almost all of my clients, except for a few, are satisfied with the service, Alhamdulillah. It is unfortunate for me that I have found you in that shortlist as well! However, despite some troubles, you are still using my service. The last inconvenience was from my end. That is why, perhaps driven by ego, you are trying to harm me! You are causing much more harm than what has been caused to you (what actual harm has been caused, in fact?).
I am a person who fears Allah a lot. I don't engage in actions that harm people. Based on that belief, I have entrusted everything to Allah, saying that if the plugins I create and my company cause harm to people, then may Allah destroy everything of mine. And if not, may Allah judge you accordingly. You can certainly be assured within yourself that Allah will not cause you any harm, as you have great confidence in your decisions. However, if you beat me with a stick to satisfy your ego, then prepare yourself for Allah's judgment. Allah is indeed the ultimate judge.
It is generally believed that the prayer of the oppressed is never in vain, especially for those who are sick. Moreover, the Prophet (peace be upon him) has encouraged everyone to seek supplications from those who are unwell. And, you took my and my family's breath away!! May Allah grant you guidance on the right path.
Attempted to purchase this vendor's "Ultimate" Pricing Table plugin and after paying via credit card I received a notice the payment is not recognized and still "PENDING" even though my bank indicated I had paid.
Upon contacting support, they pushed the problem off on their payment vendor and suggested I must contact them to get any resolution. Poor service and wasted my time evaluating their tool. Cannot recommend RWC plugins to the WP community on this basis.
Actually, 2Checkout marked your transaction as SUSPECTED! As a result, they hold the payment procedure. I told you several times about this. But, you are just after this, like I have stole your money! You are not understanding that your payment was marked as SUSPECTED with HIGH RISK!! We tried to solve this with 2Checkout and finally when they confirmed us that It is not solvable, we refunded you the full money. We have 1000+ customers for this plugin and all of them purchased our plugin through 2Checkout. None of them had this type of issue. That's why I told you to ask 2Checkout that why they marked your transaction as SUSPECTED? Because, they don't clear us about the reason. 2Checkout is not our company. We are just using their service. So, we have to follow their policy. You should charge 2Checkout if you are confident about your transaction that it is not fraud. But, again you are wasting your time by giving negative review about us. You can check review of our clients in our website and also in WordPress.org. I know you hurt, but what can we do if 2Checkout fraud team marked your transaction as SUSPECTED with HIGH RISK?
2Checkout is our only solution for payment. Because, PayPal is not allowed in our country. Many people in our country use PayPal illegally. But, we are not like them. We always try to do business with 100% honesty. That's why we refund you the full money. We would be very happy if we could give you the plugin.
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